FAQs

FREQUENTLY ASKED QUESTIONS

  • DO YOU OFFER FREE SHIPPING?
    No. We never run free shipping promotions. Our prices are based on the size of the print. 

    Small (prints 15 x 21) = $30.00
    Medium (prints 22 x 30) = $70.00
    Large (prints 24 x 36) = $85.00
     
    3-Dimensional prints or prints already framed in Plexiglas boxes require special packaging and shipping. Customers should contact brandywine.art before going to checkout for information on custom shipping pricing. 
  • WHEN WILL MY ITEM SHIP?
    Packing and otherwise preparing prints for shipping requires two to three business days. You will receive an email notifying you when the artwork has shipped; this email will include a tracking number.
  • WHAT PAYMENT METHODS ARE ACCEPTED?
    All orders may be paid for using any major credit-card. If you prefer to pay by check, make the check payable to Brandywine Workshop and Archives and mail to:

    730 South Broad Street
    (Avenue of the Arts, South)
    Philadelphia, PA 19146 

    Shipments will proceed once the check has cleared.
  • WHAT IS YOUR CANCELLATION / RETURN POLICY?
    All art is shipped in special flat shipping cartons or crates and should arrive in excellent condition. 

    Due to the fragility of the works on paper, there is no refund on any portion of the purchase. If a work of art is returned in excellent condition (at our expense), we will provide a credit for the cost of purchase toward another artwork. All return items must be received by brandywine.art at its offices within 30 days of the original shipping date to receive this option. 

    Our offices are located at: 
    730 South Broad Street 
    Philadelphia, PA 19146

    If you receive artwork that is is damaged during shipping, please contact us at sales@brandywine.art or call 267.831.2928 for resolution. 
  • HOW CAN I LEARN MORE ABOUT THE ARTISTS?
    Artist biographies and artwork descriptions—and more—are available by visiting our free, open-access art and education resource, Artura.org. Enter the name of the artist in the search option at the top-right corner. Artura.org is a dedicated website of Brandywine Workshop and Archives; educators, students, and everyone who is interested is welcome to explore its image library, related archival materials, and educational resources—all free of charge.
  • ARE THERE DISCOUNTS / BENEFITS TO BUYING SEVERAL PRINTS AT ONCE?
    If you are an individual buyer, no. If you are a member of the Collector’s Club of the Friends of Brandywine, you receive a 20% discount on each purchase as long as your annual membership is active. If you are a gallery, institution, or art consultant, please contact sales@brandywine.art for further information on business to business purchases.
  • I’M A MEMBER, DO I GET A DISCOUNT?
    If you are a part of the Collectors Circle or Founder’s Friends membership group, you are entitled to a 20% discount on the purchase price of any artwork listed on brandywine.art. This discount does not apply to auctions but can further decrease the cost on artworks offered during special discounted sales. 
     
    Once a member logs into their personal brandywine.art account, all prices shown have the 20% discount applied automatically. All additional promotions will be applied at checkout. 
     
    For details and to join, go to www.brandywineworkshopandarchives.org/donate
  • WHO DO YOU RECOMMEND FOR FRAMING IN PHILADELPHIA?
    Because of the value of the paper-based artworks sold at brandywine.art, we recommend that all art be framed archivally, including use of UV-filtering plexiglass. This will protect your print from the damaging acids found in non-archival matte boards and the harmful UV rays of both natural and artificial light, which cause color fading. 
    If you live in Philadelphia—the home-base of BWA and brandywine.art—we highly recommend the professional services of American Picture Framing Inc, 3821 Powelton Avenue (215.382.3900) in the University City section of Philadelphia. Their work meets our standards and they offer a generous discount on framing art purchased from brandywine.art.